33 Margaret Drive
Before engaging Sufen, we shortlisted 16 IDs and visited 8-9 IDs before deciding that Sufen was the one for us. Prior to meeting her, we liked what we saw on her portfolio and was glad we managed to arrange a discussion with her! Despite us already having a moodboard, she came back with her variation and it was aligned to what we were looking for. She was very enthusiastic, open to our ideas and her experience gave us the confidence to go ahead with her. During the pre-reno process, we met up regularly and discussed details very promptly. She took some of our ideas and gave it a twist without being too cliche, which was what I wanted in my ID! When we got our keys, she started work immediately without delay and provided a very concise timeline. She’s great at managing the timeline, expectations and is very responsive (at any time of the day). What impressed us the most was her ability to manage multiple projects at once without compromising on ours. As with every reno, hiccups are bound to occur but she resolved them very quickly due to her good relationship with her sub cons, which is very important. Eventually, she even managed to handover earlier than we expected just in time for CNY. (Caveat: We will update this review upon full completion as there are still some pending works). So many people have asked us who our ID was after seeing our new home and I’ve recommended Sufen to them time and over again. If you’re on the fence about engaging her, I hope this instils confidence in you. Thanks to Sufen, we had a pleasant first renovation experience and we miss the entire process of building our home with her!
428 Pasir Ris
Godric was highly recommended by my colleague. I’ve seen her beautiful house and had felt reassured with what I had seen. I made my decision to engage Godric after the first meeting because I had felt comfortable with him. He wasn’t pushy, took time to explain the details and was patient and friendly. This is a very important attribute. I didn’t feel this with some of the IDs that I’ve met prior to Godric. I was pleased with the mood boards and the quotation given in our subsequent meetings. Although my final quote had exceeded my budget due to my additional requests for some changes, I had no regrets. The 3D renders and the final product look almost similar!! The whole Reno journey was quite smooth sailing. There were some hiccups but Godric tried his best to solve them in the best possible way. He was responsive and contactable. I was kept updated throughout the journey via texts, calls and pictures. I absolutely love my place and look forward to coming home from work everyday. It feels like a holiday everyday. Thank you Godric and team from Third Paragraph for your amazing work !
Austin helped us design our home and manage the thorough renovation of our resale HDB. We dismantled the old design and rerenovated the whole apartment at a good package price. And, Austin is very responsible, easy to communicate. He values our own preference and thoughts, while always shares his professional advises with us. Most importantly, He has a great aesthetic! The renovated apartment looks very very similar to the 3D design. Highly recommended!!
881 North Bridge Road
It was an absolute pleasure working with Joanne on my renovation. I had met with a few other IDs but she stood out from the rest with her responsiveness, attention to detail, practical advice and recommendations (telling me when something I wanted wouldn't work and providing suggestions/workarounds), eye for design and initiative in sourcing for furniture. I was travelling for 4 weeks during the renovation but she was always responsive and provided constant updates throughout with video calls, videos and photos which gave me peace of mind that everything was on track. There were hiccups here and there, as expected, but she remained professional and worked extremely hard to resolve everything to my satisfaction. It was daunting embarking on the journey as a single homeowner, but really glad that I decided to entrust my renovation in her good hands. Thank you Joanne and Third Paragraph!
152B Bedok South
We love our new place. Sufen’s designs and suggestions were definitely integral to it. We have recommended Sufen to our friends and family who have embarked / will be embarking on the renovation process soon. Our friends who have come over have also commented on our ID’s creativity and are surprised to know that we found Sufen through Qanvast, and not via referrals - we were very lucky. We have no qualms recommending Sufen as a great value ID. Right from the get-go, Sufen was prepared and enthusiastic. During our first meeting, she had suggestions and pictures of past works to illustrate her suggestions. She understood our needs and wants, and gave out of the box proposals (which we shall not share here because you should meet her yourself to understand). Prior to receiving our keys, we had already met up to narrow down the choices for the main colors and materials for the laminates, tiles, countertops for kitchen, vanity top for toilets, sinks, curtains. It was generally a fun and fuss free process, with Sufen being clear about what colours and materials she thought would go and vice versa. Sufen also provided a very detailed timeline for the renovation process and kept to it despite the Covid situation and the lead up to lunar new year. She was generally able to manage the availabilities of the subcontractors despite the multiple projects she was juggling, and was able to iron out the hiccups. As we reside nearby, we were able to go down to check on the progress of the works, and any issues we identified to Sufen would be addressed. Where they were required, she was also able to advise on what rectification steps would be most cost effective. All throughout, Sufen was responsive, even though there was no necessity for her to be (for eg when we asked her abt more frivolous things on weekends, or when we asked abt details which in the grand scheme of the renovation were really minute). Even now, after handover of the apartment, Sufen remains responsive to our queries and issues which remain, in view of the handover before lunar new year. All things considered, we are very fortunate for Sufen to have been our steward on this journey towards owning our first and dream home.